Get to Know Us

We are a group of leaders, professionals, and developers with vast experience in the healthcare industry in the USA and Puerto Rico identified critical needs in the workflow of medical practices and groups that are solved with technology.
 
In the design of WaitingMed, the integration with billing systems, electronic medical records, and call centers was considered to improve the medical office’s communication and workflow considerably, enhancing the patient’s experience, improving turnout to medical appointments, and optimizing quality metrics.

Our Mission​

To empower medical offices with innovative, secure, and efficient communication tools that enhance patient engagement, improve operational workflows, and simplify healthcare interactions.

Core Values​

Innovation: Delivering cutting-edge communication solutions tailored to the evolving needs of healthcare providers.
Integrity: Ensuring privacy, security, and compliance in all our services to build trust and confidence.
Customer-Centricity: Prioritizing client success with personalized solutions and exceptional support.

Why Choose Us?​

At WaitingMed, we make healthcare communication seamless and efficient. Here’s why we stand out:

HIPAA-Compliant Security: Your patient data is always safe with us.
All-in-One Communication Tools: Manage calls, texts, and reminders in one platform.
AI-Powered Efficiency: Automate tasks to save time and reduce no-shows.
Customizable Solutions: Tailored to fit your medical office’s needs.
Trusted by Professionals: High customer satisfaction and proven results.
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We’re here to help! Call Us Today!

+1 (704) 610 – 5575
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