The staff can now view, manage, classify, keep track of, and assign tasks for every single call, e-mail, SMS, or fax received and choose how to handle them.
As an additional feature, medical personnel can exchange secure messages with their patients.
Enhance your Medical Office Efficiency with
WaitingMed Call Response
WaitingMed Call Response seamlessly integrates with your medical office’s existing technology, saving costs, optimizing processes, improving patient experiences, and maximizing staff productivity.
Key Features
Much more than automated appointment reminders for your practice
WaitingMed Scheduler is a secure electronic platform for automated and personalized connectivity designed to enhance communication between medical offices and their patients drastically.
Saving Time, Increasing Efficiency, and Improving Patient Satisfaction.
Follow-ups made easy
- The process of contacting patients to attend their appointments (HRA).
- Perform the required tests in the established time (Chronic Conditions).
- Collect and properly use their medications (Adhesions).
- Visit their primary doctor after hospitalization.
- Manage High-Cost High Need (HCHN) Patients.
- Clinical Case Management and Education Campaigns.
Gaps in any Format
Upload patient lists with their respective health gaps in any available format.
Campaigns
Manage campaigns by generating thousands of calls per minute with personalized messages.
Including: voice and telephone numbers so that your patients take action triggered by the intended first contact, establishing the desired priorities.