Jose R. Angeles
Both are the live demo — chat with her in your browser or pick up the phone. Same agent your patients would reach. It's the fastest way to understand what we do.
What we do, in two minutes
Two short videos. Watch one, watch both, or skip straight to the details below.
Carolina AI — Intelligent Voice Agent
Answers every call 24/7 and books appointments in 100+ languages.
AI Inbox — Intelligent Document Agent
Reads every fax, email, and PDF. Classifies, extracts, and books.
Prefer to hear it live? Call Carolina AI
Carolina AI
Carolina AI doesn't replace your staff — it covers the calls they can't get to. Peak-hour overflow, after-hours, weekends, holidays. And when the phones are quiet, it works outbound: recall campaigns and care-gap outreach.
- Answers every call 24/7 in 100+ languages
- Books appointments by phone, website, SMS, and WhatsApp
- Works with your existing phone system — nothing to replace
- Runs outbound recall and care-gap campaigns
- Escalates to your team when a human is needed
Every inbound document lands in one place — and the AI reads it. It classifies the document, extracts the data, decides what happens next, and starts the outreach. Your staff reviews and approves instead of typing.
- Voicemails, faxes, PDFs, email, SMS, WhatsApp, and secure chat — one workspace
- AI classification into 16 document categories
- 39 structured fields extracted per clinical document
- Referral authorizations become booked appointments
- Anything below 80% confidence routes to human review
AI Inbox
AI Worklist
The follow-up center. Every open referral, appointment request, and overdue care gap — tracked with an owner and a due date until it's closed.
- Inbound referrals logged the second they arrive
- Appointment requests from every channel in one queue
- Open care gaps surfaced and worked, not left in the chart
- Filter by owner, age, and status in real time
- Zero authorizations lost to expiry
HIPAA compliant · Works with eClinicalWorks, athenahealth, ModMed, Open Dental, IKON EMR, OpenEMR, and EHREZ · Charlotte, NC
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