Drowning in patient calls?
Overwhelmed front desk?
Losing appointments?
Answer Every Call. Book More Appointments.
Grow Your Practice.
Never Miss a Call Again
With real-time AI call management, WaitingMed automatically answers, directs, and organizes every incoming patient interaction, eliminating long hold times and ensuring your team stays focused on patient care.
No Need to Change Phone System
CallResponse seamlessly integrates with any phone system, allowing your practice to streamline patient interactions, reduce missed calls, and improve response times—all while keeping your current phone provider.
Boost Patient Satisfaction & Your Reputation
Long wait times and poor call handling are the top complaints in healthcare. With WaitingMed’s instant, automated responses, patients receive the attention they deserve, leading to higher satisfaction and improved online reviews.
Secure Chat Solution
CallResponse Secure Chat is a smart, HIPAA-compliant messaging tool that enhances patient communication in real time. With seamless one-or two-way chat, clinics can securely share payment links, account statements, lab results, and more—all while improving engagement and streamlining office workflows.
Maximize Efficiency & Reduce Workload
By intelligently handling routine inquiries, scheduling appointments, and forwarding urgent messages to the right staff member, our AI system significantly reduces administrative burdens, allowing your team to do more with less.
HIPAA-Compliant & Secure
Trust that every patient interaction is handled with the highest level of security and compliance, protecting both your practice and your patients.
Key Benefits:
Revolutionizing Healthcare Communication.
One Call at a Time
Manage and classify calls, SMS, emails, faxes, and WhatsApp
AI-powered call and message management
Organized dashboard with communication history log
Secure, intelligent chat with scheduled messaging
One- or two-way messaging
Patient-centric call notes and message history
Convert calls and messages into appointments
Direct online appointment scheduling with automated reminders
Handle payments, lab results, referrals, and more
Works with any phone system and is HIPAA-compliant
Softphone to record patient calls
Voicemail with intelligent transcriptions
Outbound patient campaigns and secure messages
And many more…
Google review and patient survey management
Detailed reports and analytics
Affordable pricing
AI-powered call and message management
Never Miss a Patient Call Again!
Your AI-Powered Patient
Communication Assistant
With WaitingMed’s AI-powered Call Response, your practice gains a 24/7 virtual receptionist without adding extra work for your staff. By automating and organizing patient communications, WaitingMed’s Call Response empowers healthcare providers to focus on what truly matters—delivering excellent care.