The new year is the right time to improve how your medical practice handles scheduling. If missed calls, long hold times, and stressed front desk staff have been ongoing issues, January through March is the perfect period to fix them. Patients are setting new health...
Your staff needs a holiday break, but patients still need help. The challenge is to care for patients while giving your team time to relax. Every December, medical offices face the same situation. You want to let your staff spend time with their families, yet you...
December is one of the busiest months for medical offices. The phones ring nonstop, patients fill the waiting room, and everyone is trying to book an appointment before the year ends. Most calls sound the same: “Can you fit me in before December 31?” It happens every...
Flu season brings one of the toughest challenges for medical practices, too many patient calls. From mild colds to severe symptoms, worried patients flood the phones, leaving front desk staff overwhelmed. During flu season, medical practices see a sharp rise in...
Thanksgiving week puts extra strain on medical practices. Staff often leave early for travel or family plans, while patients call in with last-minute health concerns. With fewer people in the office, it becomes harder to keep operations smooth and still provide the...
A patient calls your clinic at midnight with chest pain. Instead of reaching voicemail, they connect instantly with an innovative system that checks symptoms, books an urgent telemedicine visit, and alerts the on-call physician, all while keeping their health...
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